Privacy Policy

Last updated: May 7, 2025

1. Introduction

Welcome to SnapHire ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website and services.

Please read this privacy policy carefully. By using our services, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (such as name, email address)
  • Account credentials (such as username and password)
  • Professional information (such as job title, industry)
  • Payment information (processed through secure third-party payment processors)
  • Content of your interview responses and practice sessions

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform, including:

  • Device and connection information (IP address, browser type, device type)
  • Usage information (pages viewed, time spent, clicks)
  • Performance data (such as your interview scores and feedback)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services
  • To personalize your experience on our platform
  • To process payments and manage your account
  • To communicate with you about our services
  • To provide customer support
  • To analyze usage patterns and improve our platform
  • To protect our services and prevent fraud

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to complete transactions
  • Analytics providers to help us understand usage
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your personal data
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about cookies and how you can disable them, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may email us at privacy@snaphire.com or by post to:

SnapHire
123 Interview Lane
San Francisco, CA 94105
United States